Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Introduction
EXCEL Woodworking Machinery ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our woodworking machinery products.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone, address)
- Company information and job title
- Product inquiries and specifications
- Purchase history and preferences
- Communication records and support requests
Technical Information
We automatically collect certain technical information, including:
- IP address and browser information
- Website usage data and analytics
- Device information and operating system
- Cookies and similar tracking technologies
How We Use Your Information
Business Operations
Process orders, provide customer support, and deliver woodworking machinery products and services.
Communication
Send product updates, technical specifications, and respond to inquiries about our machinery.
Improvement
Analyze usage patterns to improve our website, products, and customer experience.
Legal Compliance
Comply with applicable laws, regulations, and industry standards including CE and ISO certifications.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in business operations, such as shipping companies for machinery delivery
- Legal Requirements: When required by law, court order, or governmental regulations
- Business Transfers: In connection with merger, acquisition, or sale of business assets
- Consent: With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Standards
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
Request access to your personal information
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal information
Portability
Request transfer of your data
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Required for website functionality
Help us understand usage patterns
Personalize content and ads
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: